Grooming: Do I need to schedule an appointment in advance?
Making a pet grooming appointment ahead of time ensures that you (and, more importantly, your pet) aren’t kept waiting any longer than necessary. We’re happy to take walk-ins when we have availability.
Grooming: What vaccinations do you require?
In order to maintain a safe, comfortable environment, we do require all pets to be current on their vaccinations and to wait at least 48 hours after shots before checking in. The waiting period helps to ensure your pet isn’t sore at the injection site, which can cause irritability or lethargy. Puppies and kittens between eight weeks and four months of age may receive services in the salon without vaccinations. Note that all pets must be in good health prior to receiving any pet grooming services.
Grooming: How long will it take?
The amount of time it takes for pet grooming varies by breed and service, but you can usually plan on it taking up between 1 to four hours. We recommend weekdays for your pets comfort and specialist cuts due to an increased demand on Saturdays.
Grooming: Do you kennel dry?
While we can kennel dry some dogs, we understand that it isn’t safe for certain breeds. We always blast dry our dogs first in the bath tub, removing excess water, then towel dry before hand-drying our visitors with state of the art grooming equipment.
Grooming: Will my pet be kenneled?
Pets are cared for in our state-of-the-art stainless steel kennels and water is provided at all times. We keep kennel time as minimal as possible and there is always someone on hand to watch your pets.
Grooming: Do you groom cats?
No, we do not. Please call us for more information and to find out if this service can be offered to your feline friend in the future.
Grooming: Can I stay and watch my pet be groomed?
Yes. One of the unique things about having your pet groomed at Little Monsters is that our our Salon has a viewing area, allowing you to comfortably watch the dog grooming process. For the safety of pets, however, we don’t allow owners to assist with grooming or stay in the kennel or bathing area.
Grooming: Will my pet be sedated?
We never sedate pets, nor do we accept pets that have been sedated. If your dog has been known to have a strong behavioral reaction to grooming or bathing, please advise us when dropping off. If a pet is truly uncooperative or made uncomfortable by the process, we might end the session – but we will never sedate your pet.
Grooming: How much training do Little Monsters Groomers receive?
Groomers complete a UK based City and Guilds Dog Grooming course by award winning UK qualified teachers to become certified Little Monsters PetStylists. The course provides more than 400 hours of technical and safety training, ensuring that each PetStylist is highly qualified before beginning his or her job. We take great pride in having the highest safety standards in the industry!
Grooming: How can I be sure the best services are provided for my pet’s specific needs?
At check-in, we will perform a thorough assessment and discuss your pet’s needs with you to make sure the most appropriate services are selected.
Grooming: What is the Little Monsters Look Great Guarantee?
It’s our guarantee that you’ll love how great your pet looks after a visit with us, or we’ll do whatever it takes to make it right – including offering your next session free.
Prices: Are you more expensive or cheaper than other stores?
We are very competitively priced in all areas of service and products. along with the bonus points you receive when you have a frequent visitor bonus card, you also receive points which act as an added discount that you can exchange with either products or services in our store. often we have special promotions running where our clients can receive double, triple or even x10 points with their purchases. this represents discounts up to 35%.
Franchise: Is Little Monsters a franchise?
Little Monsters was originally set up as a franchise chain of pet stores. with the first flagship store now in full swing, we welcome enquiries from serious pet lovers all over the World.